Food & Beverage
Mobility to optimize customer experience
Background:
Started off and established more than 70 years ago, this food and beverage (F&B) franchise industry has grown domestically and internationally to become one of the world’s leading express service restaurant chain having over 36,000 restaurants worldwide and exceeds 200 restaurants nationwide serving over 13 million customers monthly.
The Challenge:
The obvious challenge face by this company was to escalate their own mobile solution while incorporating a new one to their business. The company also wanted to standardize on using a synchronize devices and system for their in-restaurant ordering resolution and develop a custom application suite using said device.
The Solution:
Knox platform provides solid support and solution with the management of rugged devices for in-restaurant ordering purposes. Knox kiosk mode locks down the device’s application suite to a single interface display page with minimal risks to none ensuring that the important device settings cannot be inadvertently modified. The platform also provides superior application management quickly and effectively.
The Result:
Enterprise mobility management (EMM) solution improves F&B franchise industry and helps the company to manage their ordering inventory. Devices in kiosk mode optimize the execution time, managing all the devices using a single interface and synchronize the devices remotely. Knox platform also saves the company time and money by streamlining the management of their business-critical mobile solutions.
Started off and established more than 70 years ago, this food and beverage (F&B) franchise industry has grown domestically and internationally to become one of the world’s leading express service restaurant chain having over 36,000 restaurants worldwide and exceeds 200 restaurants nationwide serving over 13 million customers monthly.
The Challenge:
The obvious challenge face by this company was to escalate their own mobile solution while incorporating a new one to their business. The company also wanted to standardize on using a synchronize devices and system for their in-restaurant ordering resolution and develop a custom application suite using said device.
The Solution:
Knox platform provides solid support and solution with the management of rugged devices for in-restaurant ordering purposes. Knox kiosk mode locks down the device’s application suite to a single interface display page with minimal risks to none ensuring that the important device settings cannot be inadvertently modified. The platform also provides superior application management quickly and effectively.
The Result:
Enterprise mobility management (EMM) solution improves F&B franchise industry and helps the company to manage their ordering inventory. Devices in kiosk mode optimize the execution time, managing all the devices using a single interface and synchronize the devices remotely. Knox platform also saves the company time and money by streamlining the management of their business-critical mobile solutions.
Category:
F&BDate:
June 26, 2020