Our Service

Is prioritizing our customer satisfaction. Whereas, we are authorized service centre for corporate or enterprise customers that can help you in Malaysia.

What services do we offer?

Help Desk

Customers can seek technical assistance via our Helpdesk. Our support teams are ready to provide troubleshooting via e-mail, phone call or fax.

Consulting Service 

We offer customers a wide variety of consulting services, which include efficiency planning, business process design, integration and mobility technology trend. We seek to provide an integrated solution that fits our clients’ needs today and in the future.

Extended warranty

The extended warranty and service contracts can be purchased for a vast majority of our hardware products. Our product experts can help you with the right plan that will extend the life of your purchased product and help you minimize downtime.

Depot Repair

Every repair includes guaranteed workmanship, realignment, testing, and returns to factory specifications utilizing only original parts. Your repair will be performed within 48 hours of approval.

User Training

We offer user training and seminar on all our products and solutions at our office or clients’ place. Users will learn to configure, operate, maintain, and troubleshoot the hardware and software.

Onsite Repair

A factory-trained technician will arrive at your door-step within 24-48 hours to perform the repair on the first visit. This service is available for the purchase of extended warranty and/or product service contact.

Our Best Client

Who'd Love To Work With Us

GD Express Sdn Bhd

With Enterprise Mobility Strategies, it giving us the ability to monitor everything that possible in real-time, productivity does speed up a lot while doing applications deployment.

Edmund Teong Advisory Division

Red Ideas Holdings Berhad

Enterprise Mobility Strategies does help me to save a lot of time on the on-site visit when come to applications update. i don't have to be there every single time in order to get things done.

Chris Chia Community Support

National Library Malaysia

The issues on intellectual property and assets abuse of E-library are fully under control now after implement EMM into the E-library Malaysia.

Mohd Hisham SSL Assistant

What product do you have?

Samsung consumer graded Smartphone or Tablet

Samsung corporate service centre can help you with anything, from a cracked screen to transferring data. Email us at hello@syndes.biz or give us a call today on +603 2201 2699.

Samsung rugged Smartphone or Tablet

We can help you with anything, from a cracked screen to transferring data. Email us at hello@syndes.biz or give us a call today on +603 2201 2699.

Samsung KNOX

For more information about Samsung Knox, please contact us hello@syndes.biz or call +603 2201 2699.

Non-Samsung products

For other Android or Windows device, barcode scanner, barcode printer, accessory and others, please send us an inquiry at hello@syndes.biz or give us a call today on +603 2201 2699.