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Business Continuity During COVID-19

Based on Gartner’s report, it notes about the new widespread demand for business continuity management (BCM), the necessity of conducting a business impact analysis (BIA), and the ways that organizations can prepare themselves for future crises -possible new waves of infection.

Business Continuity Management 

Even for those company that did, most business continuity plans revolved around scenarios like a flood disabling a factory, rather than the unexpected global disruption of a pandemic. Companies with a well-implemented Business Continuity Management protocol had less difficulty transitioning to remote work at the start of the pandemic. However, pandemic response plans are only the start of business continuity preparedness. Savvy organizations must anticipate all kinds of potential crises, including natural disasters, future pandemics, and worldwide cyberattacks.

Carrying out or updating a business impact analysis (BIA) 

Companies must complete or update the business impact analysis (BIAs) in order to identify which positions and departments are mission-critical. Therefore, when a severe business disruption occurs, the organizations can then focus on those mission-critical positions or departments in order to maintain business continuity. 

Frequent communication at all levels

Mounting a coordinated company response required the involvement of individuals from every part of that company. This suggests that Business Continuity Management professionals should not operate in isolation; they should build interdepartmental relationships that enable them to quickly mobilize and shift company resources as necessary in the event of a crisis. This includes the ability to rapidly send alert messages to key personnel.

The pandemic is not over until it is truly over

Gartner’s report draws up the enterprise response to a pandemic as cycling through acute responses (i.e. moving into lockdown) and recovery periods (i.e. beginning to return to the workplace). This cyclical viewpoint allows businesses to adapt to the current situation without permanently abandoning either their remote-work or in-person tech infrastructure.

The pandemic is not a once-in-a-lifetime event

Even though Gartner acknowledges the unique challenges posed during the COVID-19 pandemic, Gartner foresees a high chance for a major disruption in the near future. Issues spread rapidly in an era of globalization, and organizations may even have to contend with multiple disruptions at once.

By enrolling Mobile Device Management (MDM) on remote workers’ work device such as laptops and smartphones enables IT admins to secure, monitor, and manage devices both in the office and from a distance. The admins can also communicate emergency messages from a central console, keeping key personnel informed at all times. By supporting almost any kind of workplace restructuring, MDM can make business continuity management substantially easier.

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