In enterprises with fragmented platforms and firmware versions, mobile device deployment and support becomes a time-consuming and tedious task. Proprietary enterprise apps and websites behave inconsistently on different firmware versions, so features require testing and troubleshooting on a widening array of device platforms.

Controlling the rollout of software updates allows IT admins to:

• Homogenize the firmware versions and capabilities of deployed device models.
• Carry out interoperability or compatibility testing with in-house or proprietary servers, apps, and endpoint settings.

• Ensure that known issues are patched before deployment of major firmware version updates.

• Perform field tests of new firmware and software on a subset of devices before mass deployment.

• Force the use of firmware versions that have been validated to meet industry certification or regulation requirements.