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Device Software Update Management – Why Manage Device Software Updates?

In enterprises with fragmented platforms and firmware versions, mobile device deployment and support becomes a time-consuming and tedious task. Proprietary enterprise apps and websites behave inconsistently on different firmware versions, so features require testing and troubleshooting on a widening array of device platforms.


Controlling the rollout of software updates allows IT admins to:


  • Homogenize the firmware versions and capabilities of deployed device models.
  • Carry out interoperability or compatibility testing with in-house or proprietary servers, apps, and endpoint settings.
  • Ensure that known issues are patched before deployment of major firmware version updates.
  • Perform field tests of new firmware and software on a subset of devices before mass deployment.
  • Force the use of firmware versions that have been validated to meet industry certification or regulation requirements.
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